Protecting your privacy is important to Arbor-USA. Please take a moment to read the following policy to learn how we handle your personal information.
Why we collect personal information
Arbor-USA collects and uses your personal information to serve you before and after your purchase. We use your contact information and preferences to keep you up to date on product announcements, support files or downloadable updates, offers, company news, and other information we think you'd like to learn about. When you request information about a product, such as its pdf datasheet, a salesperson may contact you to follow-up on your inquiry. We may also use your personal information to contact you about participating in a market research survey, so that we can gauge customer satisfaction and develop better products.
To control what kind of communications you receive from Arbor-USA, edit your account information on our web site by clicking here.
How we collect personal information
We might ask for your contact information when you correspond with us, call us to make a purchase or request service, register on our web site, request a product catalog, ask a question of our Frequently Asked Question database, or participate in an online survey. When you ask to be included in an email mailing list, such as subscribing to our company newsletter, we also collect your personal information.
To save you time and make our web services easier to use, we make your personal information accessible to the multiple web sites operated by Arbor-USA. That means that if you register with one web site, you can sign-in to all web sites operated by Modular Industrial Solutions. Changes made to your contact information or personal preferences from any of our sites will result in a change being made to our centralized, secure, customer database.
When we disclose personal information
With your permission, we may refer you to other independent organizations that can provide you a complementary or superior product or service.
If you do not want to receive promotional information from Arbor-USA or our network of sales representatives, go to http://www.arbor-usa.com/account.php to update your contact information and personal preferences.
Arbor-USA works with other companies that help us provide you with products and services. We may provide your contact information to these companies. For example, we give shipping companies this information so they can deliver your products. The information they receive is for shipping and delivery purposes only.
Arbor-USA will not share your contact information nor personal preferences with organizations outside of our sales team for the purpose of soliciting you for promotional reasons.
At times we may be required by law or legal process to disclose your personal information.
How we protect your personal information
Arbor-USA safeguards the security of the data you send us with physical, electronic, and internal management procedures.
Access to your personal information
You have access to the contact information we have about you. To review and update your contact information, go to http://www.arbor-usa.com/account.php. If you would like to review other personal information that Arbor-USA may have about you, email us at .
Collecting other information
When you browse Arbor-USA's website, you are able to do so anonymously. However, your browser does automatically tell us the type of computer and operating system you are using.
Emails we send you may contain hypertext links back to our web site. We track click-throughs to these links to help us determine your interest in particular topics and measure the effectiveness of our customer communications.
Our companywide commitment to privacy
To make sure your personal information remains confidential, we communicate these privacy guidelines to every Arbor-USA employee.
Arbor-USA does not knowingly solicit personal information from children or send them requests for personal information.
If we are going to use your personal information differently from that stated at the time of collection, we will try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner.
Last updated May 1, 2009.